COVID-19 and Family Supports
Updated May 27th, 2020
COVID-19 has brought a lot of challenges for individuals and families. Some of these areas include finances, food, child care, schooling, rent, and jobs. See the following resource list for programs and services that can help you during this time.
Please note: this information changes regularly.
- For the most up-to-date COVID-19 information in Manitoba see –Province of Manitoba- COVID-19 and Shared Health
- Preventing COVID-19
- COVID-19 online Screening Tool
- Health Links-Info Santé: Phone: 204-788-8200 (in Winnipeg) or toll free 1-888-315-9257 (outside Winnipeg) Open 24 hours a day, seven days a week
- Factsheets on coronavirus (COVID-19) in different languages made available by the Province of Manitoba
- Restoring safe services– Manitoba’s Pandemic and Economic Road Map for recovery
- Provincial and Federal programs and services-Information and support for Manitobans
Mental Health & Crisis Lines
- Caring for your mental health during the COVID-19 pandemic
- Visit Government of Manitoba Care for Your Mental Health
- Visit the Canadian Mental Health Association for tips on COVID-19 Managing Stress and Anxiety
- Shared Health links to mental health resources in Manitoba
- Postpartum Blues, Anxiety and Depression information and resources
- The Men’s Resource Centre (MRC) provides free therapy and support services for men age 16 and up who have experienced trauma and stressors in their lives and want to resolve related issues.
- WRHA Mobile Crisis Service 204-940-1781 (24 hours/7 days a week)
- Klinic Community Health Centre Crisis Line (24 hours/7 days a week) 204-786-8686
- Manitoba Suicide Line (24 hours/7 days a week)1-877-435-7170 or visit the website a reason to live
- First Nations and Inuit Hope for Wellness Help Line 1-855-242-3310 (service is available in Cree, Ojibway, Inuktitut, English and French)
- Winnipeg Emergency Services Operator 911
Domestic Violence Supports
- Abuse in pregnancy-information on how to get help if experiencing abuse
- A Women’s Place Domestic Violence Support and Legal Services-their services have been extended to include over the phone support, chatting and texting options, Monday to Friday from 9:00 am till 9:00 pm. Call 204-940-6624 to talk to a counsellor. The text line is: 431-400-9600
- Rainbow Resource Centre (RRC) offers support to the LGBT2SQ+ (Lesbian, Gay, Bisexual, Transgender, Two Spirit, and Queer+ Communities) community in the form of counselling, education, and programming for individuals ranging from children through to 55±. It also supports families, friends, and employers of LGBT2SQ+ individuals.
- Information on Child Care Services during COVID-19
- Parenting Arrangements During COVID-19
- Food and Basic Need Supports
- Shelters available during COVID-19
- HelpNextDoorMB.ca program
- Information on Schools
- Immigrant Centre
- Ma Mawi Wi Chi Itata Centre is a strength and value-based family resource organization delivering community-based programs and services
- A new education portal My Learning at Home for parents to help with at-home schooling.
- Dad Central Canada “Dad Central Canada is a network focused on promoting Father Involvement in Canada. Click here to see all their great resources.
- Healthy Start for Mom and Me Weekly Virtual Groups– to register email firstname.lastname@example.org or call 204-940-5350
- Bill payment support-
- H2O Help to Others is a program that provides support to low income individuals and families who are having difficulty paying their City of Winnipeg utility bill. To receive assistance, you must make an appointment with The Salvation Army H2O Help to Others program director at (204) 949-2106.
- Manitoba Hydro (electricity) bill– Contact hours (calls and emails): Monday to Friday 7:30 a.m. to 6 p.m. Phone 204-480-5901; Toll-free 1-888-624-9376; Email Credit & Recovery Services
- Rent Increase Freeze
- Manitoba Prenatal Benefit If you are pregnant, live in Manitoba and have a net family income of less than $32,000 a year, the Manitoba Prenatal Benefit can provide you with a monthly cheque to help you buy healthy foods during pregnancy.
- City of Winnipeg, Low Income Transit Pass– The WINNpass program provides individuals with low income the opportunity to purchase adult monthly transit passes at a reduced rate.
Federal financial supports
If you are not sure what federal programs apply to you, see Find Financial Help During COVID-19
- Canada Emergency Response Benefit (CERB) – temporary income support if you have stopped working because of COVID-19
- Enhanced Canada Child Benefit
- Canada Mortgage and Housing Protection Program
- Employment Insurance Sickness Benefits
- FREE Membership to Winnipeg Public Library
- City of Winnipeg Library Services
- City of Winnipeg Parks and Open Spaces
- City of Winnipeg Cycling Map
- City of Winnipeg Active Transportation Routes
- City of Winnipeg Facility and Services
- City of Winnipeg Spray Pads